I've been a pediatric triage nurse for 10 months now, and on the days when I am not rooming patients, doing procedures, completing monthly VFC reports, ordering supplies, or training new employees, I answer phone notes on the computer from patients' parents who call in for advice. Most of the calls are fairly simple, but others become more complex, due to the patient being out of town, not wanting to come in for an office visit, having an unclear diagnosis, etc.
One of the resources that we use at work is Pediatric Advisor. It's an alphabetical index of different conditions that pediatric patients might have, and it gives clear, simple information. It's a great tool to use for reference, but not as a substitute for advice from your child's physician, of course. Think of it as supplemental reading material...
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